VERIFY • CONNECT • PLACE
Office hours: Monday–Saturday, 8:00 AM–6:00 PMTelephone availability stated as 24/7
SHA & HEALTH INSURANCE GUIDANCE

Understand the process. Ask better questions.

Afyalink helps people understand applicable registration and premium processes, coverage information and relevant charges.

Information and guidance

Get help navigating the questions that come up.

Health insurance processes and coverage information can be difficult to interpret. Our team can help you understand the information available and identify where to direct questions about registration, contributions, coverage or charges.

Rules, rates and eligibility may change. Confirm current requirements and your individual status with SHA, your insurer or the relevant health facility.

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Doctor speaking with a patient in a consultation room; illustrative stock photography
Areas we can discuss

Start with the information you need.

Registration processes

Understand steps and information that may apply to registration. Keep your personal identity documents private when using this public website.

Premiums and charges

Discuss where to find applicable contribution information and how to check relevant charges with the responsible organization.

Coverage information

Get help understanding published coverage information and identifying questions to ask your provider or insurer.

Finding the right contact

We can help you identify which organization is best placed to answer a question about your specific situation.

Important: Afyalink does not decide eligibility, approve claims, guarantee benefits, or guarantee that a facility will accept a particular payment arrangement. Those decisions rest with SHA, insurers and healthcare facilities.
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